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What is Bitrix24.CRM
CRM is a system for managing communication with clients at all stages of interaction. No matter what the structure of your business is. Bitrix24 helps you sell more: it takes control of all communication channels with clients, tells you what to do, automates sales.
Bitrix24 can help to establish the main processes in the company. We will implement all necessary solutions.
Communication
Company social network
Mail
Chat and video calls
Telephony
Company social network
Human Resources
Calendars
Tasks and projects
CRM
Mail
Online documents
Online drive
Mobile application
Web version
8 reasons to implement Bitrix24.CRM
Maintaining a corporate web portal is not a new phenomenon for business. But it has become even more relevant since the pandemic outbreak. Many companies were forced to try online selling and then faced a lot of problems.
You lose certain percentage of your clients every month
Sales manager can forget something, lose something or just be lazy. Bitrix24 — no. Take control of sales in CRM. There:
Each request of an interested client is saved and conducted along the sales funnel relevant for your business
The history of each deal is automatically stored. You don't need to have spreadsheets with unstructured data
Robots send letters, sms to clients and automate sales
All transaction documents are available in one place
Result
Full control of the sales cycle (both primary and repeated). Competitors will not take your clients.
There are too many communication channels
Some of your clients will prefer to write in a messenger, another in a social network, and a third one will call. The Bitrix24 contact center combines all possible communication channels in CRM.
Telephony, messengers, social networks, e-mail, widget on the website - the entire flow of calls is combined in the Contact Center
All correspondence, conversation records, invoices, contracts and acts are automatically saved
Smart and flexible distribution of leads and deals between employees
Auto-replies: saving employees time
Result
Convenience and speed of work instantly increase. You get the availability and transparency of the full picture of work with clients.
You need to quickly create a simple website
The website and online store builder inside the Bitrix24 CRM system will allow you to quickly and easily create a selling website.
Many complete templates, graphic editor, corporate colors
The website is already inside your CRM, it doesn't need to be integrated
Full website statistics in Google.Analytics
Result
A quick way for small and medium business to get online.
You don't have the opportunity to provide quality customer service
You can get a 75% increase in profits with just a 5% increase in customer retention (according to Bain & Company).
Attract new clients:
Attract new clients:
Single database of all contacts and companies with access rights
Control of the sales department work in the context of managers and departments, statuses and amounts
Daily manager tools, to-do list, scheduling and auto-reminders
Maintaining deals and their statuses, monitoring successful deals and deal «stucking»
Preparing and sending of commercial offers and invoices right inside CRM
Offer quality service:
Viewing the history of work with the client and accumulating different information
Planning future activities for clients (renewal, packages increase, quality control)
Client segmentation for better service
Result
Growing profits and increasing customers loyalty.
The exact numbers are not clear
You can only manage what you can measure. Monitor the sales funnel, evaluate the work of managers, predict income and find problem areas with the help of Bitrix24.
Statistics of managers and entire departments efficiency
Full statistics of calls and dialogues
Many complete reports in graphical representation with the ability to customize your own
Result
The whole process of interaction «client-company» with exact figures for any parameter becomes transparent.
You don't have enough data about where more clients come from, how much money they bring in, which ad works best
Save your advertising budget with end-to-end analytics in Bitrix24. Ad reports will show you the efficiency of an entire campaign, ad groups or keywords. This tool can disable ad that doesn't bring results and wastes your budget.
Adding advertising channels in a couple of clicks
Accounting of all advertising channels
The ability to follow the entire customer path before buying
End-to-end analytics is already implemented into CRM
Result
You can see the full picture from traffic to sales. You can see which advertising channels are recompensed and which ones are wasting your budget.
It is getting harder to find clients
CRM marketing can help you find prospective clients that are similar to your customers and get your ads running quickly.
Sending e-mails, SMS, advertising with personal offers for different segments of your clients will increase primary and repeat sales. Connect your Facebook or Instagram business account and Bitrix24 will help you find new clients through social media advertising.
It helps induce previous customers to buy again
It helps induce those customers who have not bought anything yet to buy now
It increases customer loyalty and creates a positive image of the company
Result
Your advertising finds «its» client, which means that new and repeat sales increase.
Much time is spent on routine
Trust modern technologies to do what they can do better than you, thus freeing up valuable time. Bitrix24 has:
Robots and triggers — they will send a letter or SMS, remind you of events
1C:Backoffice 2.0 — the ability to connect data exchange with 1C in real time
Open lines — widget on website with the possibility of fine-tuning
Accepting payments directly in CRM
AI (artificial intelligence) analyzes data in your CRM and predicts the probability of successful deals
Result
Saving time on routine operations, reducing costs, increasing the employees and entire departments productivity.
Moreover, Bitrix24 is
The most popular CRM in Belarus and top 10 in the world
More than 10 million companies from various spheres are already working in Bitrix24.
Business automation
Bitrix24 is not only a corporate web portal, but also a CRM for growing your sales.
All business tools in one web browser window
The ecosystem brings together everything you need to run business efficiently. Its developer regularly updates products and technologies, provides global online support for users from all over the world.
Offered in 2 versions:
The cloud is optimal for small companies and a quick start. Doesn't require a server.
Box version — works on your server, has the possibility of improvements, meets increased security requirements.
Box version — works on your server, has the possibility of improvements, meets increased security requirements.
Why are we the best integrators?
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We are a gold partner of Bitrix24
This is the highest status. It is awarded to companies with extensive implementation experience. The status guarantees the highest qualification of our specialists and the most complex level of projects that we are able to implement.
12 out of 12 possible competencies
Our employees pass exams to gain competence. Moreover, clients pass a questionnaire with an evaluation of the quality of work.
Wide range of services
Setup and implementation
Design improvements
Integration with 1C, ERP systems and almost any software that is already used in your company
Any modifications
Employee training
Support
We work on the international market and have experience in more than 23 spheres
From small businesses with a team of 5-10 people to large companies with multiple branches and complex subdivision structures (from 100 employees).
Our collection of solutions and integrations
Timebooking.online
Allows you to automate the work schedule of your employees. The application simply and quickly creates appointments in the employee's calendar based on the client's wishes (date, time, additional meeting participants) and real free slots.
Call2Lead: automatic lead generation from Android calls
It optimizes the work of employees in sales department: leads are automatically created in Bitrix24 CRM during incoming and outgoing calls to an Android smartphone. If this lead/contact exists, then a call will be attached.
Call2Lead Pro
It allows to register and automatically record in the CRM system incoming and outgoing calls, as well as calls in which the phone was not picked up. It also includes web service, Call2Lead Pro Android mobile app, Call2Lead Pro Chrome browser extension.
How to order integration in NewIT?
Get acquainted with the prices for Bitrix24 tariffs
Get acquainted with the prices for implementation from our company
Contact us via the form at the bottom of the page
Bitrix24 tariffs
Сloud version is suitable for companies up to 100 people. Quick start: no installation or maintenance required.
Free
Start working online and sell more with CRM
100% free
∞
users
5
Gb
Collaboration
Tasks & projects
CRM
Drive
Contact Center
Website builder
Basic
Effective collaboration for small businesses and sales teams
from
49
5
users
24
Gb
Collaboration
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Customer support
Standard
Advanced collaboration for your entire company and workgroups
from
99
50
users
100
Gb
Collaboration
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Customer support
Administration
Professional
Maximum sales and business process automation
from
199
100
users
1024
Gb
Collaboration
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Automation
HR
Customer support
Administration
Enterprise
Digital transformation tools for large businesses and enterprises
from
399
from 250
users
3
Tb
Collaboration
Tasks & projects
CRM
Drive
Contact Center
Website builder
Online store
Marketing
Online documents
Sales Intelligence
Automation
HR
Multiple branches
Scalability
Enterprise pack
Customer support
Administration
Box version is suitable for companies of any size. It is installed on your own server.
You can learn more about the differences at
Implementation packages
Collaboration
For effective functioning of the company
$
499
Implementation — 5 days
Company
Gathering requirements
Basic installation of Bitrix24
Creation of the company structure
Adding employees, setting rights and roles, employee directory, calendars
Collaboration
Setting up chat, group audio/video calls, notifications
Mail connection
Setting up the Tasks and Projects block
Setting up booking services for meeting rooms, news, events
Setting up a cloud office for document and disk collaboration
СRM
Setting up CRM with sales funnels and access rights
Importing customer base into CRM
Importing of product nomenclature into CRM
Setting up Robots and Triggers in CRM
Connecting Open lines and CRM forms on your website
Basic setup of the CRM marketing module
Document generation from CRM
TOP tools
Integration of SIP-telephony in Bitrix24
Connecting end-to-end analytics
Setting up automated business processes
Education
Instructions, Wiki, FAQ for working with Bitrix24
Education
3 hours in a group
СRM
For your sales growth
$
999
Implementation — 10 days
Company
Gathering Requirements
Basic installation of Bitrix24
Creation of the company structure
Departments involved in sales
Adding employees, setting rights and roles, employee directory, calendars
Employees involved in sales
Collaboration
Setting up chat, group audio/video calls, notifications
Mail connection
Setting up the Tasks and Projects block
Setting up booking services for meeting rooms, news, events
Setting up a cloud office for document and disk collaboration
СRM
Setting up CRM with sales funnels and access rights
Up to 3 destinations
Importing customer base into CRM
Importing of product nomenclature into CRM
1 price type, 1 warehouse
Setting up Robots and Triggers in CRM
Up to 3 robots in each direction
Setting up reports
Up to 3 reports
Connecting Open lines and CRM forms on your website
Basic setup of the CRM marketing module
Document generation from CRM
TOP tools
Integration of SIP-telephony in Bitrix24
Connecting end-to-end analytics
Setting up automated business processes
Education
Instructions, Wiki, FAQ for working with Bitrix24
Education
4 hours in a group
Full automation
Collaboration + CRM... and much more!
$
1999
Implementation — 20 days
Company
Gathering Requirements
Basic installation of Bitrix24
Creation of the company structure
Adding employees, setting rights and roles, employee directory, calendars
Collaboration
Setting up chat, group audio/video calls, notifications
Mail connection
Setting up the Tasks and Projects block
Setting up booking services for meeting rooms, news, events
Setting up a cloud office for document and disk collaboration
СRM
Setting up CRM with sales funnels and access rights
Up to 3 destinations
Importing customer base into CRM
Importing of product nomenclature into CRM
1 price type, 1 warehouse
Setting up Robots and Triggers in CRM
Up to 3 robots in each direction
Setting up reports
Up to 3 reports
Connecting Open lines and CRM forms on your website
Basic setup of the CRM marketing module
Document generation from CRM
Up to 3 documents
TOP tools
Integration of SIP-telephony in Bitrix24
Connecting end-to-end analytics
Setting up automated business processes
Up to 3 business processes
Education
Instructions, Wiki, FAQ for working with Bitrix24
Education
6 hours in a group and 2 individual hours
Project implementation
Integrated implementation and project support
Individually
Implementation — from 1 month
Pre-project examination
Business analysis
Writing a detailed technical task
Installing and configuring Bitrix24 on the server
Setting up Bitrix24 modules according to technical task
Development of new / improvement of existing modules described in technical task
Launching a project for a pilot group of employees
Feedback from the pilot group
Launching new functionality for all employees according to their roles
Additional services:
We do integrations with 1C and other software, as well as any customization that your business needs.
Contact us to discuss details.
Contact us to discuss details.